SuperCare Warranty

The Acer Extended Warranty (SuperCare) can be purchased for Ace Notebooks, Aspire Multimedia PCs, Projectors and Pocket PCs. It offers warranty uplift from the standard one/two-year warranty to a total three years warranty coverage.

The SuperCare ensures Acer customers that they can always count on dedicated and timely service for three years in order to better utilize the product they have purchased. Protect your technology with great SuperCare for peace of mind, rest assured.

SuperCare Options Retail Price Coverage
Acer Super Care 1
For Acer Aspire Multimedia PC priced less than Php 44,999
Php 1,800 » Uplift to 3 years warranty coverage from the date of purchase of Acer hardware
Acer Super Care 2
For Acer Notebook priced less than Php 46,999
Php 4,800 » Uplift to 3 years warranty coverage from the date of purchase of Acer hardware
» Battery not included
Acer Super Care 3
For Acer products priced from Php 47,000 - 74,999
Php 6,200 » Uplift to 3 years warranty coverage from the date of purchase of Acer hardware
Acer Super Care 4
For Acer products priced above Php 75,000
Php 7,800 » Uplift to 3 years warranty coverage from the date of purchase of Acer hardware
Super On-Site
For upgrade to 3 years On-Site Services with any SuperCare from the purchase date of Acer hardware
ADD
Php 1,950 only
» "Next Business Day" or "Collect & Return" extended on-site

Benefits

  • Hassle-free repair and service.
  • Unlimited repair requests. No limit to the number of repairs required. Includes FREE parts replacement.
  • Peace of mind as there are no additional or hidden charges.
  • Nationwide coverage. Acer Service Providers (ASP) located in various parts of the country ensure timely service to all customers.

General Information

  • Uplift to total 3 years warranty coverage is effective from the purchase date of Acer hardware as stated in the Official Receipt / Proof of Purchase.
  • SuperCare must be purchased and activated within 90 days from the product purchase date, documented by an invoice or sales receipt and send a copy to Acer Philippines, Inc.
  • Customer must purchase SuperCare to be eligible for Super On-Site at Php 1,950.
  • As Acer Veriton and AcerPower Business Desktops are covered by 3 years local limited warranty, owners of Acer Veriton and AcerPower are eligible to purchase Super On-Site at Php 1,950 without having to buy Acer SuperCare Extended Warranty.
  • The SuperCare service excludes theft, loss, intentional damage and damage due to fire or natural disaster.
  • All SuperCare support services rendered by Acer Service Center will, if necessary after phone-based troubleshooting, dispatch an engineer to the customer for either parts replacement or repairs determined at Acer's discretion.
  • View coverage of warranty